OWNER’S REPRESENTATIVE
Why Owner’s Representation Matters
Guiding Owners from
Planning Through Completion
Every Project Has Professionals Responsible for Their Role
Only one professional is focused solely on protecting the owner's interests
Most construction projects involve talented professionals working toward a common goal
Architects focus on design. Contractors focus on construction. Engineers focus on technical performance. Lenders focus on financial oversight
Each plays an important role in project success, but owners are often asked to make significant decisions without having a construction professional dedicated solely to representing their interests
An owner's representative serves as an advisor throughout planning, design, procurement, and construction
The role is not to replace the architect, contractor, engineer, or lender. The role is to help owners evaluate options, monitor budget and schedule performance, identify potential risks, coordinate stakeholders, and make informed decisions aligned with project objectives
An owner’s representative serves as the owner’s independent advocate during planning, design, procurement, construction, and closeout
How ACG Supports Owners
Experienced guidance focused on protecting project objectives, improving decision-making, and reducing risk throughout planning, design, and construction
Budget Oversight
Monitor project costs, evaluate changes, and identify potential impacts before they become budget problems
Schedule Monitoring
Track progress and identify risks that may affect critical milestones and completion dates
Decision Support
Provide objective information to help owners evaluate options and make informed decisions
Stakeholder Coordination
Facilitate communication among project participants to improve alignment and accountability
Risk Identification
Recognize potential issues early and develop strategies to reduce their impact
Construction Expertise
Apply more than 36 years of construction industry experience to help owners evaluate issues, understand options, and make informed decisions
Owner’s Representation Throughout the Project Lifecycle
Objective Guidance and practical insight from planning to closeout
Scope development
Budget planning
Early risk identification
1. Planning
Cost review
Constructability review
Schedule input
2. Design
Bid review
Proposal evaluation
Contractor-selection support
3. Procurement
Field observations
Pay-application review
Change-order evaluation
4. Construction
Punch-list tracking
Closeout coordination
Warranty follow-up
5. Closeout
Principal-led owner's representation and construction oversight
When Owner Representation Provides the Greatest Value
✓ The owner does not have dedicated in-house construction staff
✓ The project represents a significant capital investment
✓ Multiple stakeholders are involved
✓ Budget certainty is critical
✓ Schedule performance is important
✓ Construction occurs in occupied facilities
✓ The owner is managing construction infrequently
✓ Independent oversight is desired throughout the project
Construction Insights
Who’s Looking Out for Your Project?
Owner’s Representation helps owners protect their investment, ask better questions, and make informed decisions throughout construction
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Owner's Representative & Clerk of the Works Services
For certain public, educational, and institutional projects, owner’s representation may include Clerk of the Works services. A Clerk of the Works serves as the owner’s independent field representative, providing construction observation, progress monitoring, documentation review, and communication support throughout construction
Owner's Representative and Clerk of the Works services may include:
Construction observation and field reporting
Progress and schedule monitoring
Coordination support among project stakeholders
Budget and change management review
Documentation and project record review
Construction oversight on behalf of the owner